FAQ
I'll be frank, this is the default Returns and FAQ page from fourthwall with a little bit editing from my part. In the future I'll make it shorter and easier to follow for you.
I try to make merch where the quality is guaranteed. If there is a print error or visible quality I will refund it, but I can't replace it as stock is very limited. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to me at contact@moikaloop.com . This quick and simple step will help me provide a speedy resolution.
Because products are made to order, I do not accept general returns or sizing-related returns.
Please read below for more details:
Shipping time:
Once shipping begins it shouldn't take more than 5-10 days for your order to arrive.
Consult your tracking number for more information, or write me at contact@moikaloop.com
Cancellation Policy
You can cancel your order and get a refund before your order has been fullfilled.
But once your order has gone to production, you may be eligible for a refund, depending on the situation.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, I cannot cancel or refund it.
Refunds Policies
Orders are non-refundable unless they meet the requirements above and you provide support with a photograph demonstrating the quality issue.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Accepted Payment Methods
We accept payments via credit/debit cards, Google Pay, Apple Pay.
No Paypal for now as their fees are too high for an international account like mine.
International Orders
I do not offer International Shipping for the time being. In the future this may become an option available.